Terms of Letting

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Terms of letting for The Pamper Van

BOOKINGS

The Pamper Van is generally let from Friday to Friday unless previously arranged. Short breaks are available. The Pamper Van will be available from 2pm on the day of arrival and should be vacated by 11 a.m. on the day of departure. Guests planning to arrive later should advise the owners accordingly.

DEPOSITS

The Pamper Van – A deposit of a one-night stay secures your booking. The balance is payable one month prior to your arrival. Bank details will be given in your confirmation email.

CANCELLATIONS

In the event of cancellation within 2 weeks of the booking, deposits will be forfeited if the property cannot be re-let. If the cancellation is within 1 week of the booking the whole amount will be payable.

AVAILABILITY

Should The Pamper Van not be available due to circumstances beyond our control i.e. fire, theft or damage we will refund all sums paid. No further liability will be accepted.

NUMBER IN PARTY

The number of persons in the party occupying The Pamper Van must not exceed that agreed at the time of booking, unless subsequently arranged with the owners.

SMOKING AND PETS

We have a non – smoking policy and do not allow pets.

DAMAGE AND CLEANLINESS

We endeavour to maintain a high standard of cleanliness at all times. To continue these standards the Hirer is asked to keep furniture, fittings and effects in the same condition as found. A list is kept of all items in The Pamper Van. All Breakages should be reported so we can insure a continuum of high standard facilities. We reserve the right to charge for any non-trivial damage however caused. On departure you are asked to leave everything in a clean and tidy condition.

ACCESS

The owners reserve the right of access to The Pamper Van at all reasonable times.

LIABILITY

The owners cannot accept liability for loss or damage to Guest’s property or for personal injury. Cars are parked at owners’ risk.

ACCESSIBILITY

An accessibility statement is available on request.

Terms of letting for The Caravan Site

Just a few essential do’s and don’ts of our site.

ARRIVALS – after 1.00pm please unless previously agreed.

  • Please advise ETA so that we can welcome you or make alternative arrangements.
  • Please press the button for ‘Caravaners’ at the top of our drive and you will be let in.
  • We will take payment by card on arrival if you haven’t already done so.

DEPARTURES – before 12 noon please unless previously agreed.

  • Vacated pitches must be left clear of all property and refuse.

ON SITE

  • Chemical Waste (CWP)

Please use formaldehyde free chemicals for your waste disposal unit.

General Waste

Please dispose of general waste in the marked bin.

Recyle Bin

Please wash your recycled items before placing in the recycled bins – please see the sign above the bin for accepted. If for some reason you cannot wash an item please put in general bin.

Wastewater point

Wastewater point on each pitch – these are for grey waste (sink, basin and shower). Please place any scraps of food in brown bin.

Well behaved pets on leads welcome

Please make sure to advise what pets you are bringing when booking in.

All pets must be kept on a short lead all times except within the confines of your own caravan or motorhome.

Noise

Noise must always be kept to a reasonable level. There should be no noise outside your caravan/motorhome or vehicle movement between 11pm and 7am.

Barbeques/campfires

Barbeques must be kept off the ground.

No campfires please.

Electricity

We include for up to 10 amps of electric within our nightly price.

Generators

Use of generators is not permitted as this spoil the peace of the site for others.

Vehicle speed

Vehicle speed must be kept to 5mph at all times.

Gas Cylinders

The use of gas cylinders is strictly prohibited.

Your personal safety

Our site has its electricity supply inspected and checked each year. Correct procedures for connection and disconnection of power leads, correct maintenance and use of your own equipment including insulation and trips is entirely your responsibility.

This site is a “back to nature” site, where wildlife is being encouraged, the pitches are level, but it is your responsibility to take care exactly as if you were on the beach or walking in a wood.

Particular care should be taken if walking down banks and by edges of water. In addition, grassed areas and walkways may have bumps and humps and may have potholes. Some of these may be concealed by long grass.

We are a dark skies site (to encourage bats and owls that can sometimes be seen at night) you should bring your own torches should you wish to walk around the site at night.

Behaviour on site

We reserve the right to ask members to leave the site if their, or the behaviour of their pets, is causing a nuisance.

By stopping on our site, you agree to the terms and conditions as set out above.